Tornado Resource Information

Our hearts go out to everyone affected by the devastating tornadoes that swept through Tennessee. Listed below is resource information on how to help and how to get help. We will continue to update this list as we receive additional information.

Information From Nashville.gov on Ways to Help
There are numerous community organizations available to accept volunteers, donations and other aid for those impacted by Tuesday’s tornado.

Metro’s Office of Emergency Management partners with multiple agencies to assist with recovery efforts. Residents who are interested in helping with recovery efforts are encouraged to reach out to members of the Disaster Relief Committee, which is comprised of local disaster relief agencies. The following are members who work closely with OEM during citywide emergencies:

  • American Red Cross
    Phone: 615-250-4300
    American Red Cross Website
    The American Red Cross is the lead community agency responsible for sheltering and mass care services in Nashville. The Nashville Chapter American Red Cross will help identify and provide damage and needs assessment for disaster victims, and ensure that they have food, clothing, water, medications and other basic essentials.
  • Hands On Nashville – To Volunteer
    Phone: 615-298-1108
    Hands On Nashville Website
    The Mayor’s Office of Emergency Management relies on Hands on Nashville to connect volunteers with people and agencies that need help. Hands on Nashville links volunteers with available volunteer opportunities and helps coordinate large-scale volunteer efforts.
  • Community Foundation of Middle TN –  Monetary Donations
    Phone: 888-540-5200
    Community Foundation of Middle Tennessee Website
    The Community Foundation of Middle Tennessee is the primary charitable repository for cash, and maintains the Metro Disaster Response Fund, a program designed to meet the needs of our community during a disaster.
  • Crisis Center/2-1-1 – For Assistance
    Phone: 211
    Crisis Center Website
    The Crisis Center and its recently created 211 division connects disaster victims to the services they need. Whether it is food, shelter, counseling, or other social service needs, 211 is specifically designed to connect people with more than 2,800 health and human services agencies. All 211 calls are answered by nationally certified information and referral specialists who are fluent in several different languages. The caller is provided with phone numbers, programs and services, location, hours of operation and other information relevant to what the caller needs.
  • Second Harvest Food Bank
    Phone: 615-329-3491
    Second Harvest Food Bank Website
    Second Harvest helps in the coordination of basic food items to areas that need it.
  • Salvation Army
    Phone: 615-242-0411
    Salvation Army Website
    The Salvation Army provides fixed and mobile feeding sites, clothing, bedding, lodging and other emergency aid to victims. Also, the agency provides casework and financial counseling services to families.

Donation Centers

  • Community Resource Center
    https://www.facebook.com/CRCNashville/ 
    218 Omohundro Place, Nashville, TN 37210
    Please visit their Facebook page for updates on needed items and drop-off times.
  • Adventist Community Services Center
    403 Gallatin Pike S, Madison, TN 37115 (the old Madison Theater)
    Please visit their Facebook page for updates on needed items and drop-off times.
  • Nashville Metro Southeast Station
    1417 Murfreesboro Pike, Nashville, TN 37217

GoFundMe Campaigns
Click here to view verified GoFundMe fundraisers set up to help those impacted by the Nashville tornadoes. This page will be updated on a regular basis.

Non-emergency clean-up requests
Call 311 for requests.

Counseling Services

  • Emotional Support Resource: The Disaster Distress Helpline
    1.800.985.5990
    The Disaster Distress Helpline is a 24/7, 365,  national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster.
  • The Onsite Foundation
    https://theonsitefoundation.org/programs/crisis-support-and-grief-counseling/ 
    The Onsite Foundation has organized an effort of independent and licensed therapists to support Middle Tennessee residents who have experienced the unimaginable and unexpected loss of homes, businesses, and human life. If you are in need of Crisis Support or Grief Counseling, please text 615-323-3191 to be connected to a licensed therapist in your community to schedule an appointment.

Community Groups By Region

  • Donelson/Hermitage:
    • Holy Rosary Catholic Church
      601 Graylynn Drive Donelson, 37214
      (Metro Nashville 24-hour shelter)
    • Love’s Way Church
      310 Coles Ferry Pike, Lebanon, TN 37087
      615-453-6200
      Providing emergency resources
    • Victory Baptist Church
      1777 Tate Ln, Mt. Juliet, TN 37122
      615-773-5200
      Providing emergency resources
  • East Nashville:
    • East Magnet High School
      110 Gallatin Ave, Nashville, TN 37206
      (Metro Nashville 24-hour shelter)
    • Hope Church
      1215 Gallatin Avenue, Nashville, TN 37206
      615-262-9424
      Providing emergency resources
    • Margaret Maddox YMCA
      2624 Gallatin Pike, Nashville, TN 37216
      615-228-5525
      Providing emergency resources
    • American Legion Post 82
      3204 Gallatin Pike, Nashville, TN
      615-228-3598
      Offering resources for victims and first responders
  • North Nashville:
    • Gideon’s Army United
      615-852-7530
      Supporting North Nashville neighbors with advocacy
    • Greater Heights Missionary Baptist
      1600 14th Avenue North, Nashville, TN 37208
      615-712-6825
    • Hadley Park
      1037 28th Avenue North, Nashville, TN 37208
      615-862-8451
      (Metro Nashville 24-hour shelter accepting pets)
    • Lee Chapel AME Church
      1200 Dr. DB Todd Jr. Blvd, Nashville, TN 37208
      (receiving water and donations for tornado victims)
  • West Nashville:
    • Centennial Sportsplex
      222 25th Ave N, Nashville, TN 37203
      (Metro Nashville 24-hour shelter accepting pets)
    • Northwest Family YMCA
      3700 Ashland City Hwy, Nashville, TN 37218
      615-242-6559

Community Resources

  • Navarre Corp: Offering transport services for wheelchair-bound individuals.
    tyler.pinson@navarrecorp.com or (229) 328-9182
  • MACC/Nashville Humane Association
    5125 Harding Place, Nashville 37211
    615-862-7928
    Provide support for pet owners
  • East Nashville & Inglewood Lost and Found Pets Facebook group
    If you’re in the East Nashville area and you’ve lost a pet or have recently seen a dog or cat in your neighborhood you don’t recognize.
  • Second Harvest Food Bank
    331 Great Circle Road, Nashville 37228
    615-329-3491
  • Tennessee Immigrant & Refugee Rights Coalition (TIRRC)
    615-883-0384
    Provides support and advocacy for New Americans navigating the disaster relief
  • Conexion Americas
    2195 Nolensville Pike, Nashville, TN 37211; 615-320-5152
    Provides support and advocacy for New Americans navigating the disaster relief
  • U-Haul: Various locations
    615-356-2550 to be routed to the closest location
    Offering 30 days of free storage to tornado victims
  • 1-800-985-5990: Disaster Distress Hotline 24/7/365
    toll-free multi-lingual hotline for people wanting emotional support.
  • Business Disaster Recovery – March 26, 2020
    A free event educating local businesses impacted by the tornado. Informative gathering to focus on financial tools available for economic recovery.
  • List of East Side Businesses That Are Open
    https://www.theeastnashvillian.com/whats-open-east-side-businesses/ 

Important Phone Numbers

  • 911 – For emergency calls for service ONLY
  • 615-862-8600 – For non-emergency calls for service
  • 311 (HubNashville) – For Service Requests and other questions related to Metro Nashville Services
  • 211- United Way – A free & confidential service that helps find the local resources they need 24 hours a day, seven days a week
  • Salvation Army: 615-242-0411 or http://www.salarmy-nashville.org/
  • American Red Cross: 615-250-4300
  • Report Fraud – TN Dept of Consumer Affairs 615-741-4737 or toll-free inside Tennessee at 800-342-8385